Privacy and Cookies

ONLINE SECURITY - Any movement of data relating to payment is sent via a secure SSL-channel (Secure Socket Layer) to ensure its safe transfer.

PAYMENT - We accept all major credit cards. All transactions are in UK pounds sterling, and are processed through Paypal.  All credit and debit card transactions are subject to authorization checks by the card issuers. We do not store sensitive information - we do not store payment details.

YOUR DATA - Please be assured that your personal information will only be used to ensure your orders and requirements are met efficiently within a safe and secure environment.

If you place an order our system will store your email, your name and your address in our database.

If you subscribe to be added to our Loose leaf offers email, our newsletter is managed by Mailchimp. You can unsubscribe at time by clicking the button at the bottom of every email.  Our email marketing messages we send are in accordance with the GDPR by mailchimp. We provide you with an easy method to withdraw your consent (unsubscribe). See any marketing messages for instructions on how to unsubscribe.

If you would like us to delete all the information we hold on you, and remove you from mailchimp -  PLEASE contact us


WEBSITE AND COOKIES:  We reserve the right to change prices, products, offers and any other information on at any time without notice.  You access our website entirely at your own risk. This website requires the use of data-storage cookies to allow you to add items to your shopping cart. These cookies are essential to the running of this website and by agreeing to our cookie policy, you give your consent to their use. We will not disclose this information to a third party.  

COOKIES:  Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. 

Cookies are useful because they allow a website to recognise a user’s device. 

You can find more information about cookies at:   and  

 Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests. Cookies are not computer programs, cannot disseminate viruses and cannot read other information saved on your hard drive.

 It is possible to opt out of cookies via your browser’s cookie settings. Most internet browsers automatically accept cookies, but if you do not wish to have cookies on your system, you can set your browser preferences to refuse them or to alert you when cookies are being sent. In order to disable cookies, please consult your browser's "help" section for instructions. For information about managing and disabling cookies on your computer see 

Please note that cookies are computer specific, so if you log on to any website from a different computer, the cookie settings on that computer will apply.

 By using website you are agreeing to the use of cookies. Certain features of our website cannot function without them.

WE WANT YOU TO LOVE OUR TEAS - Therefore we will do our utmost to ensure your purchase and ordering process exceeds your expectations.

We welcome your feedback please contact us